Report Writing

Informal reports are used for internal use curiously within subdivisions and for dealing with routine issues . Memorandum format is a lot used for these reports (HafrenPURPOSETo investigate the causes of reduced fibre of publicise march on decrease in revenues and increase in customer and employee complaints at the Roanoke , Virginia tell apart of Phoenix AdvertisingINVESTIGATIONEMPLOYEE INTERVIEWSAll the tenner employees in the creative surgical incision in a group meeting during ready hours in the attraction roomHead of the accounts discussion section separately by an appointment in the group roomSeven of the twelve employees in the leaf node function segment during dejeuner break in the cafeteriaREVIEW OF BUSINESS REPORTSOBSERVATION OF EMPLOYEE BEHAVIOURAll heads of the divisions during work hoursFive employees of the customer go department during work hoursFive out of ten employees in the creative department during work hoursOBSERVATION OF OFFICE ENVIRONMENTINTERVIEWING CLEINTSClients availing services for more than than 12 months by appointment in the assembly roomClients availing services for less than 12 months by appointment in the conference roomQUESTIONNAIRESAll employees in the creative department distributed in the low of a work day to be collected by dejeuner timeAll employees in the client services department distributed in the commence of a work day to be collected by luncheon timeAll employees in the accounts department distributed in the beginning of a work day to be collected by lunch timeFINDINGSDECREASE IN EMPLOYEE MORALEBy conducting employee interviews and observation of their behavior at work , I found out that the employees were not motivated towards their work .

This was collect to inadequate salary compensation and abnormal increase in work load which was up by 60 with a 15 decrease in staff Also , the esprit de corps was specifically found low in the creative department as the higher ups presented their work differently to clients without their consultation or opinion . This unfair exercise of authority was not at all welcomed by the employees in the creative departmentThe impact of this line was directly seen on productivity as caliber of work took a sharp downturnDECREASE IN REVENUESBy analyzing the bu sinss reports , I unwrap that the revenue has taken a downward trend over the course of the past twelve months . The cause has been the decrease in employee motivation and increase in workloadThis result ed in an increase in customer complaints showing that the advertising work produced by Roanoke , Virginia secern of Phoenix Advertising is not up to the markINCREASE IN lymph secreter COMPLAINTSBy interviewing the clients , I found out that the clients were not contented with the quality of work presented to them and complaints were up to 20 as compared to 10 cash in ones chips year . Also they were upset as the work was seenThis besot impacts the image of the whole company and creates bad image in the market due to negative word of mouth by unsatisfied clients . This could result in loss of important clients or...If you sine qua non to get a full essay, order it on our website: OrderCustomPaper.com

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