Carpet Recovery Recycling-Six Sigma Methodolgy Essay

Carpet Recovery Recycling- sextuplet Sigma Methodolgy - Essay useand more recently attentions have shifted to service environments.31Six Sigma is not just another steering catch phrase. Rather, it is a highly disciplined process that helps a business develop and deliver respectable perfect products and services. By accurately measuring the number of defects in a process, you can systematically fall them. Achieving Six Sigma indicates you have less than four defects per million transactions. Needless to say how important it is. Just suppose at three sigma you have at least 54,000 defective drug prescriptions a year, more than 40,500 immature babies accidentally dropped in the hospital each year and dangerous drinking water almost 2 hours each month. Comparing with above menti stard at Six Sigma quality level we would get only one wrong drug prescription, in 25 years, three newborn babies dropped in 100 years and unsafe drinking water only one second every 16 years31Six Sigma g oes beyond small point improvements in product quality to the very fabric of the organization as a whole. It is a process for both improving performance and ensuring consistency in the delivery of a product or service. Most importantly, Six Sigma focuses on the customer. It continuously and rigorously measures those elements the customer identifies as critical-to-quality. In other words, importance of Six Sigma is in its ability to transform abstract business scenarios into tangible and incident based situations thus minimizing guessing in solving business issues.32Bob Galvin former chief executive officer of Motorola stated that the lack of initial investment in the non manufacturing areas of the business over four years was a blunder that cost the business over 5 million dollars (Basu & Write, 2003, p43). However, organisations have implemented six sigma initiatives in transactional frameworks with success- testimonial for six sigma triumphs in services range from American Expre ss and PriceWaterHouseCoopers to local NHS